Privacy policy

Personal Information Collection

In its capacity as broker of transport, logistics, web design, web development, graphic design and recruitment services, Transurf Consultants Pty Ltd collects personal information about its employees, clients, suppliers, sub-contractors, businesses/third parties and others with whom it deals, in order that it can effectively conduct its business. This personal information will include sufficient details for Transurf Consultants Pty Ltd to effectively interact with them in the conduct of its business.

Information Use

The primary purpose for collecting, holding and using the personal information is for the establishment and maintenance of records for our clients, suppliers of goods and services, businesses/third parties and others with whom we conduct business in order that we can work effectively with them. Personal information collected is also used to facilitate distribution of corporate communications, including our financial results, annual reports and other information that is relevant to the promotion or reporting of our business activities. Transurf Consultants Pty Ltd has legal and statutory obligations in relation to the collection and use of some of this personal information.

Access and Correction

You can contact the Company if you would like details of personal information which may be held about you or if you wish to correct any personal information held. To ensure the integrity and safety of personal information, Transurf Consultants Pty Ltd will normally only disclose personal information it holds to the individual concerned or to someone having proper authorisation or authority to request such information, or to fulfil legal or regulatory requirements. Transurf Consultants Pty Ltd may also disclose personal information to its advisers, businesses/third parties and other parties in connection with the present and future conduct of its business. If deemed necessary from time to time, a fee may be charged for the provision of personal information.

Storage and Security of Personal Information

Personal information is principally held in electronic databases maintained within Transurf Consultants Pty Ltd’s computer network. We use a range of security processes to protect the confidentiality and security of personal information held.

Health Information Management

Transurf Consultants Pty Ltd interacts with its clients, employees, businesses/third parties and suppliers of goods and services in the conduct of those businesses and ancillary activities. In the course of conducting its businesses Transurf Consultants Pty Ltd at times collects, uses and may disclose health information of the kind referred to in the Victorian Health Records Act 2001 ("Health Information"). In the great majority of cases where Transurf Consultants Pty Ltd requires such information it is within the context of the normal employment relationship with its employees. Protecting Health Information provided to us is important. This Health Information Management Statement is intended to help you understand how Transurf Consultants Pty Ltd manages Health Information in accordance with the Health Privacy Principles contained in the Health Records Act 2001 (Victoria).

Collection and Use of Health Information

Transurf Consultants Pty Ltd collects and uses Health Information about its employees and businesses/third parties, and at times about sub-contractors and others with whom it deals. In the case of its employees, businesses/third parties, this occurs primarily in relation to assessing the fitness of individuals for particular tasks, and in relation to absences or incapacity due to accident, injury or illness. For non-employees, any Health Information is likely to only be collected or used in connection with personal injury or hurt to an individual which arises within the business relationship. Transurf Consultants Pty Ltd's collection and use or disclosure of Health Information is for these primary purposes. In most circumstances the Health Information relates to the provision of medical certificates or reports. Transurf Consultants Pty Ltd has legal and statutory obligations in relation to the collection and use of some of this Health Information. To ensure the integrity and confidentiality of Health Information, Transurf Consultants Pty Ltd will normally only disclose Health Information it holds to the individual concerned or to someone having proper authorisation or authority to request such information, or to fulfil legal or regulatory requirements. Transurf Consultants Pty Ltd may also disclose Health Information to its advisers, businesses/third parties and other parties in connection with the present and future conduct of its business.

Access and Correction

Transurf Consultants Pty Ltd endeavours to ensure that Health Information it collects and uses is accurate and current. Individuals can contact the Company Secretary (see below) for details of Health Information which may be held about them or to correct any Health Information held. If deemed necessary from time to time, a fee may be charged for the provision of Health Information. Storage and Security of Health Information Health Information is principally held within employment records and businesses/third parties in a secure and confidential environment.

Terms and Conditions – Ungent express courier Website

These conditions of use ("Conditions of Use") set out the conditions applicable to your use of, including your acquisition of products or services through, this website ("Website") by Transurf Consultants Pty Ltd and its related bodies corporate ("Transurf Consultants Pty Ltd"). Transurf Consultants Pty Ltd may amend these Conditions of Use at any time by posting the amended terms on this Website which you acknowledge shall constitute sufficient notice to you thereof.

Acceptance of terms

You acknowledge and accept that by using this Website, you agree to be bound by these Conditions of Use. If you do not agree with any of these terms, do not use this Website.

By submitting a quote request or sending an email to Urgent Express Courier, or any site associated with the Transurf Group of Companies, you are agreeing to receive unsolicited emails on future promotions, services and / or products from any of their Companies.

Any use of and/or acquisition of any product and/or service offered on this Website is subject to the applicable Transurf Consultants Pty Ltd Contract Terms and Conditions ("Terms and Conditions").

Reproduction

You may reproduce in whole or in part the Material only if the reproduction is not for public or commercial purposes; and you do not remove or modify any notices of attribution of copyright or, if there are no such notices, you clearly attribute Transurf Consultants Pty Ltd as the copyright owner or licensee of the work.

Framing

Unless we notify you to the contrary, you may incorporate any Material or parts of such Material on this Website into your website only if you comply with the conditions relating to authorised reproduction set out above. You are not authorised to represent that Transurf Consultants Pty Ltd endorses or otherwise approves of the content on or operation of your website.

Trade marks

Transurf Consultants Pty Ltd is the owner of all Transurf logos. The Transurf Consultants Pty Ltd Trade Mark must not be used by you or any other person except as part of an authorised reproduction of the Materials. You must not modify, or permit the modification of, the Transurf Consultants Pty Ltd Trade Mark. Nothing contained in this Website should be construed as granting any licence or right to use any Transurf Consultants Pty Ltd Trade Mark displayed on this Website, without the written permission of Transurf Consultants Pty Ltd.

Disclaimer

You agree that your use of this Website (including downloading Material) is at your sole risk. The Material on this Website is intended to provide general information only and may not be accurate or current. Material is provided on an "as is" and "as available" basis. Transurf Consultants Pty Ltd and its suppliers do not warrant or make any representations concerning the completeness, timeliness, suitability or accuracy of any Material on this Website including, without limitation, the prices of products or services, contained on or accessible through this Website, or that access to this Website will be uninterrupted, timely or secure. To the extent permitted by law, in no event shall Transurf Consultants Pty Ltd and its suppliers and businesses/third parties be liable for any damages of any kind related to the completeness, timeliness, suitability or accuracy of any Material. This Website may contain hypertext links, frames or other references to websites operated by third parties ("Third Party Websites"). We cannot control the contents of Third Party Websites, and make no warranty about the completeness, timeliness, suitability, accuracy or subject matter of the Material located on Third Party Websites. We do not approve of, endorse, or sponsor any content or Material on Third Party Websites. We make no warranties or representations that use of Material on Third Party Websites to which this Website is linked does not infringe the intellectual property rights of any person anywhere in the world. We are not, and must not be taken to be, authorising infringement of any intellectual property rights contained in Material on Third Party Websites by linking to such Material or allowing such Material to link to this Website.

Limitation of liability

To the maximum extent permitted by law, under no circumstances will Transurf Consultants Pty Ltd be liable for any indirect, incidental, special or consequential damages, including damages for loss of business or other profits, arising out of or referable to the accessing, downloading, using or relying on any Material on this Website or any Material on a Third Party Website, whether caused by the negligence of Transurf Consultants Pty Ltd, businesses/third parties or otherwise. The liability of Transurf Consultants Pty Ltd for a breach of a condition or warranty implied by law and which cannot be excluded, is limited, to the extent possible, at Transurf Consultants Pty Ltd's option or discretion, to the supply requested services again by Transurf Consultants Pty Ltd, businesses/third parties.

Virus warning

Transurf Consultants Pty Ltd does not represent or warrant that any files obtained from or through this Website are free from computer viruses or other defects, including trojan horses and worms. Any such files are provided, and may only be used, on the basis that the user of such files assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from use of those files.

Indemnity

You agree to defend, indemnify and hold Transurf Consultants Pty Ltd, its directors, officers and employees and businesses/third parties harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any breach of these Conditions of Use by you, or (to the extent permitted by law) in connection with your use of this Website or the placement or transmission of any Material on this Website by you.

Revisions

Transurf Consultants Pty Ltd reserves the sole right to either change, modify, delete or add any Material on the Website or discontinue your access to the Website including any features on it at any time with or without notice to you. Transurf Consultants Pty Ltd is not liable to you or to any third party should it exercise such right. Modifications may include, but are not limited to, changes in the services and/or products listed and/or the prices of such services and/or products. Transurf Consultants Pty Ltd may, in its sole discretion, terminate or suspend your access to all or part of this Website for any reason. Any suspected abusive or illegal activity may result in termination of your access and the activity may be referred to appropriate law enforcement authorities.

Dangerous Goods

The Transurf Consultants Pty Ltd is committed to providing a safe, secure service to our clients in transporting, handling and storing their products classified as Dangerous Goods and to provide for the safety of all employees, businesses/third parties, the community and the environment.

Transurf Consultants Pty Ltd shall achieve this objective by:

• Ensuring all regulations governing Dangerous Goods are administered to the most stringent level and that all licenses and permits are in place for our sites and equipment involved; and businesses/third parties;
• Supplying services only to clients who themselves recognise and operate to the strict guidelines of all Dangerous Goods regulations;
• Ensuring all employees and businesses/third parties involved in the handling and transporting of Dangerous Goods are trained and provided with all information and safety equipment to minimize the risks associated with products handled;
• Having documented procedures and systems in place to cover all aspects of our operations involving Dangerous Goods.

Dangerous Goods under the classification of:

• Class 1 ... Explosives
• Class 6.2 ... Infectious Substances
• Class 7 ... Radioactive Material

Products known as Waste Materials will only be handled by businesses/third parties that hold appropriate licenses and have been approved by Transurf Consultants Pty Ltd Senior Management. Transurf Consultants Pty Ltd shall not handle products referenced in Appendix 5 of the code too dangerous to be transported or determined under paragraph 1.18(g) to be too dangerous to be transported. Consignments for casual one off senders shall be checked for total compliance prior to acceptance of goods. The operation and procedures involving Dangerous goods shall at all times be undertaken in a manner that is consistent with the Transurf Consultants Pty Ltd commitment to Quality, Continuous Service Improvement, Occupational Health & Safety and Environmental regulations and to the best of its knowledge.

Changes to this statement

Any changes made to this statement from time to time will be incorporated in an updated version which will be made available on our website www.transurf.com.au/webuser.htm. You are also able to obtain a copy of our latest privacy statement by contacting the address below.

Further Information

If you would like any further information or wish to voice your concern on any matter to do with either this policy or use of your personal information, please contact info@transurf.com.au.